Shipping & returns
Orders for shipping will be delivered to USPS on the next business day. Once your package arrives at USPS, any delays as a result of the COVID-19 crisis are out of our control. Thank you so much for your patience.
Shipping charges for your order will be calculated and displayed at checkout.
Shipping available to the 50 United States. Currently, we do not ship to U.S. Territories.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Small Favors is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Returns and exchanges accepted within 45 days of sale.
To return your product, you should mail your product to: 17125 Kercheval Ave, Grosse Pointe, MI, 48230, United States.
You will be responsible for paying for your own shipping costs for returning your item. Items can also be returned in-store in lieu of shipping.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Items returned with a gift receipt will receive store credit only.
Packaged items may not be returned if opened. Customized and monogrammed items are final sale.
Holiday specific items must be returned within 10 days of the holiday.